35db Terms and Conditions

These Terms and Conditions ("Terms") apply to the use of the 35db platform and all its services, games, and features. These Terms form a legal agreement between you ("Member" or "User") and 35db. From the moment you begin accessing services through the 35db website, app, or any other channel, you will be considered to have accepted these Terms.

If you do not agree with any part of these Terms, please refrain from using 35db's services. For any questions, our 24/7 Bengali live chat support team is always available.

Age and Legal Eligibility

To open an account and use services on 35db, you must be at least 21 years old (for 21+ only). Use of this platform by minors is strictly prohibited. You must provide accurate and truthful information at the time of registration.

Account Registration

• Each individual may open only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and accumulated funds may be forfeited.
• The name, phone number, email, and payment details provided at registration must be true and accurate.
• It is your responsibility to keep your account password and login details confidential. You may not allow anyone else to use your account.
• If you notice any suspicious activity on your account, notify the 35db support team immediately.

Geographic Restrictions

This service is available only to residents of areas where online gaming is legally permitted. Users must confirm for themselves that accessing this service is lawful in their area. 35db will not be held responsible for access to services from prohibited areas.

Welcome Bonus

35db offers new members a 100% bonus on their first deposit, up to a maximum of ৳20,000. To withdraw this bonus, the bonus amount must be wagered 25 times (25x).

• The bonus applies only on the first deposit and must be used within the specified period.
• The welcome bonus can be received only once per account — the bonus will not be granted to multiple accounts from the same household or address.
• A maximum bet amount when using bonus funds may apply.
• 35db reserves the right to modify, suspend, or withdraw any bonus offer at any time.

VIP and Cashback Program

35db's VIP program has five tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6%), Gold (up to 0.9%), Platinum (up to 1.2%), and Diamond (up to 1.5%). Advancement through VIP tiers depends on the member's gaming activity and is determined at 35db's discretion.

Cashback is credited to accounts each week according to set rules. 35db reserves the right to change the specific cashback rates.

Bonus Abuse Prohibited

If the bonus system is abused, manipulated, or an attempt is made to collect bonuses through fraudulent means, the relevant account will be immediately closed and all bonuses and potential winnings will be forfeited. Attempting to collect bonuses using multiple devices, IP addresses, or identities also falls into this category.

Deposit Rules

• The minimum deposit amount is ৳200 across all methods.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• The name on the payment method must match the name registered on the account at the time of deposit. Mismatched names may result in the transaction being cancelled.
• Payments in a third party's name are strictly prohibited.

Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Standard withdrawal processing time is 15 minutes to 2 hours.
• Account verification (KYC) may be required before withdrawals.
• Withdrawal requests will be rejected if bonus wagering requirements have not been met.
• Withdrawals must generally be made using the same method used for the deposit.

Financial Security

35db secures all financial transactions through SSL encryption technology. 35db follows international standards to prevent money laundering and illegal financial activity. Additional documents or information may be requested for any suspicious transactions.

Game Operation and Results

All games on 35db are powered by Random Number Generator (RNG) technology, which ensures impartial and fair results. Game outcomes are not predetermined in any way and each round is conducted entirely independently.

Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Operating games using software, bots, automated scripts, or any other artificial means.
• Attempting to manipulate game results.
• Unfairly exploiting any error or bug in the platform.
• Colluding with other players in a prearranged manner to cheat.
• Attempting unauthorized access to the platform's technical infrastructure.

Technical Issues

If a game is interrupted mid-session due to a technical error, network disruption, or any unexpected issue, 35db will endeavor to resolve it as fairly as possible. In such cases, 35db's decision will be considered final. Winnings or credits incorrectly displayed due to a technical error are not valid and will be reversed.

Our Commitment

35db believes that gaming is purely a form of entertainment and should never become a burden on your financial or personal life. We are firmly committed to responsible gaming.

Self-Control Tools

Members may use the following tools at their own discretion:

• Setting deposit limits (daily, weekly, or monthly).
• Temporarily suspending the account for a set period (self-exclusion).
• The option to permanently close the account.

To access these services, contact us via 24/7 Bengali live chat or email. For more details, visit our Responsible Gaming page.

Data Collection and Use

Personal information you provide during registration and use of services will be used solely for service delivery, identity verification, and fulfilling legal obligations. We never sell or share your information with third parties without authorization.

35db uses SSL encryption and industry-standard security practices to protect your personal information. To read the full privacy policy, visit our Privacy Policy page.

Cookies and Tracking

35db uses cookies to improve the website browsing experience. By accessing the site, you will be considered to have consented to the use of cookies. You can control or disable cookies through your browser settings, although some services may be limited as a result.

35db's logos, trademarks, content, software, designs, and other intellectual property are the exclusive property of 35db. Reproducing, distributing, modifying, or using these materials for commercial purposes without prior written permission is prohibited.

Intellectual property rights related to game content are the respective property of the relevant game providers (such as Pragmatic Play, Spribe, JILI, PG Soft, and others).

Service Availability

35db strives to provide uninterrupted service, but services may be temporarily disrupted due to technical maintenance, network issues, or any other reason. 35db is not responsible for any losses arising from such disruptions.

Liability for Financial Losses

Any financial losses resulting from participation in gaming are entirely the member's own responsibility. 35db is not liable for indirect, special, or incidental losses arising from gaming. Before participating in gaming, make decisions after considering your financial capacity and risk.

Third-Party Content

35db's platform uses third-party software and services from game providers. 35db is not directly responsible for the actions or errors of these third parties.

Account Closure by 35db

35db may close or suspend an account without prior notice in any of the following circumstances:

• Violation of these Terms.
• Fraudulent activity or bonus abuse.
• Providing false information or identity fraud.
• Suspicion of money laundering or illegal financial activity.
• Accessing services from a prohibited area.
• Operating multiple accounts.

Account Closure by Member

You may voluntarily close your account at any time through the 35db support team. If any pending bonus wagering requirements have not been met before account closure, the relevant bonus will be cancelled. The ability to withdraw legitimate funds will always be maintained.

Complaints Process

For any dispute or complaint, first contact 35db's 24/7 Bengali live chat support. Most complaints are resolved quickly through direct discussion. If a resolution is not reached via live chat, send an email with full details to [email protected].

Finality of Decisions

35db's decisions regarding game results, transactions, and bonuses — made after reviewing all data and logs — will be considered final and binding. The deadline for filing a complaint is within 30 (thirty) days of the incident occurring.

Right to Make Changes

35db reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect from the moment they are published on the website. Continued use of the platform after any changes will be considered acceptance of the new terms. Please visit this page regularly.

Contact Us

For any questions or comments regarding these Terms, please contact us:

• 24/7 Bengali live chat support (fastest method)
• Email: [email protected]

Our support team is available around the clock in Bengali. For more information, visit our FAQ page or About Us page.