🛡️ Safe and Responsible Platform • 21+ Only

35db Responsible Gaming —
Enjoy the Fun, Respect the Limits

35db believes entertainment is best when it stays in control. Our responsible gaming tools are always ready to keep you protected.

Why Is Responsible Gaming Important?

Online casino and sports betting can be a legitimate form of entertainment — but only when enjoyed consciously and within limits. At 35db, we want every player to have fun and never let it become a source of financial or mental stress.

Responsible gambling does not mean simply placing bets repeatedly in the hope of winning back losses — it means keeping to your budget, respecting time limits, and recognising when gaming has shifted from entertainment to a problem. At 35db, we have tools and measures in place to help you set those boundaries.

Remember: gambling is never a source of income — it is a form of entertainment. Winning and losing are both part of the game. So in every bet, only put in an amount that, if lost, will not affect your daily life.

21+

For players aged 21 and above only

To open an account and play at 35db, you must be 21 years of age or older. We take a strict stance against underage gambling. Age verification is mandatory at registration.

Our Protection Tools

35db provides the following responsible gaming tools to ensure player safety.

Deposit Limit

Set your own limit on how much you deposit per day, week, or month. Once a limit is set it takes effect immediately, and any request to increase it will have a 24-hour waiting period.

Time-Out Break

Take a temporary break from gaming — set a time-out from 24 hours up to 30 days. During this period your account will be locked and no bets or deposits will be possible.

Self-Exclusion

If you feel gaming is becoming an addiction, you can apply to close your account for an extended period — from 6 months up to permanently. Once this request is processed, reactivation is not straightforward.

Bet and Loss Limit

Set a maximum amount you are willing to lose within a given period. When this limit is reached, your session will end automatically.

Reality Check

At set intervals, a message will appear showing how long you have been playing and a running total of wins and losses. This keeps you connected to reality.

24/7 Support Team

Our Bengali-language live chat support team is always available for any gaming-related concerns. Contact us directly for any responsible gaming questions or to activate any of the tools.

Recognise the Signs of Gambling Addiction

If you notice any of the following signs in yourself or someone you know, it is time to take caution. The first step in responsible gaming is honestly assessing your own situation.

Warning Signs — Ask Yourself

If the answer to any of the questions below is "yes", you may need help.

  • Do you keep playing to win back lost money and end up losing even more?
  • Are you neglecting family, work, or studies because of gaming?
  • Have you tried to stop gambling but failed repeatedly?
  • Are you borrowing money or taking funds from others to fund gambling?
  • Are you lying to family or close ones about your gambling?
  • Do you feel restless, irritable, or anxious when you are not gambling?
  • Do you need to bet more than before to get the same level of enjoyment?
  • Are you using money meant for bills, rent, or food to place bets?
Remember

Addiction is not a sign of weakness — it is a health condition that can be treated. If you feel you need help, contact the 35db support team today or let someone you trust know.

Steps to Activate the Tools

Activating the responsible gaming tools at 35db is very straightforward. Follow the steps below.

1

Log in to Your Account

Log in to your 35db account and go to "Account Settings" or the profile icon from the top menu.

2

Go to the "Responsible Gaming" Section

Find the "Responsible Gaming" option in Account Settings. All protection tools are available together in one place.

3

Choose the Tool You Need

Deposit limit, bet limit, time-out, or self-exclusion — select what you need and set the amount or time period.

4

Confirm

Confirm your choice. Reducing a limit or activating a break takes effect immediately. A safety waiting period applies when increasing a limit.

5

Contact Support

If you have trouble activating the tools yourself or need further assistance, let us know via our 24/7 Bengali live chat — we are always ready to help.

Tips for Playing Safely

Set a Budget First

Before playing, decide the maximum amount you will spend today. Once that amount is reached, end the session — whether you are losing or winning.

Set a Time Limit

Set a time limit for each session. Playing for too long reduces your decision-making ability and increases the chance of poor bets.

Play for Fun

Never treat gambling as a way to earn money. It is entertainment — like going to the cinema or a restaurant. Play with that mindset.

Do Not Bet on Emotion

Do not play when you are upset, angry, or under pressure. Decisions made in emotional moments are often harmful.

Do Not Try to Chase Losses

"If I win this one I will recover what I lost" — this thinking is dangerous. Every bet is independent. Let past losses go.

Put Family and Responsibilities First

Never let gaming harm your household budget, your children's education costs, or essential expenses.

Protection of Minors

35db strictly ensures that no underage person (under 21) can place bets on our platform. We verify age at registration and may request identification in cases of doubt.

Advice for Parents

If there is anyone in your home under the age of 21, keep your devices secure. Do not share your password and log out at the end of each session. Use device filtering software if needed.

If you suspect that an underage person has used or is attempting to use your account, notify our 24/7 support team immediately. We will act quickly and temporarily secure your account.

Responsible Gaming FAQs

After logging into your account, go to the "Responsible Gaming" section in Settings. There you will find options to set a daily, weekly, or monthly deposit limit. Enter the amount and confirm — reducing a limit takes effect immediately. You can contact our live chat for assistance.

Yes. When you activate self-exclusion, you still have the option to withdraw your existing account balance. Complete the withdrawal before the exclusion takes effect or while the request is being processed. Withdrawals are usually completed within 15 minutes to 2 hours.

A time-out is a short-term break — from 24 hours up to 30 days. Your account is reactivated automatically when the period ends. Self-exclusion is a long-term decision — from 6 months up to a permanent closure. Reversing it is not straightforward and a waiting period applies. Self-exclusion should be chosen for serious concerns.

If you believe a family member is using your account without your knowledge, change your password and always log out at the end of each session. Report any concerns involving a minor directly to our support team — we will act promptly.

First, contact our 24/7 live chat support — we will help you activate self-exclusion and other tools. You should also talk to a trusted family member or friend, and consider seeking professional mental health support. Addiction is a treatable condition and asking for help is a sign of courage.

Deposit limits only control the amount you deposit. You can separately set a loss limit, which controls how much you lose over a given period. There is no upper limit on withdrawals — the minimum withdrawal is ৳800.

Play Safe, Stay Happy

Use the responsible gaming tools at 35db and enjoy our wide range of games.

Log In to Your Account Browse Slots Cricket Betting Read the FAQ

For ages 21 and above only. Play responsibly.

Support Contact

Our support team is always here for any responsible gaming matter.

Live Chat

Instant support in Bengali 24/7

Email Support

[email protected]

Always Available

7 days a week, 24 hours a day

Visit 35db Casino